Privacy Policy

Last Updated: January 3rd, 2025

This Privacy Policy outlines how we protect and treat the personal information we collect from you, including the personal information that we process on behalf of our clients. This policy also applies to the personal information we may collect on our own behalf, such as through our website or our applications.

  1. 1. What Personal Information We Collect and How We Use It?

    In order to facilitate the delivery of our products and services and the functionality of our website, we collect personal information that you provide to us when you visit our website, interact with us, or use our platform and services. Personal information is any information that may identify you as an individual, whether in isolation or in combination with other information. Depending on your interaction with us, we may collect the following:

    • Inquiries: When you contact us with an inquiry, you may be asked to provide contact information, such as your name, email address, and phone number along with additional information needed to answer your inquiry.
    • Communications: We may collect your name, company name, and business email address if you sign up for newsletters or promotional communications. You can opt-out of receiving these emails at any time by following the "unsubscribe" instructions in the email.
    • Cookies: We may use cookies to collect technical information such as your IP address, device ID, browser type, and usage information. These cookies help improve your experience on our website. Types of cookies include:
      • Session cookies: Limited to one visit; used for website performance and analytics.
      • Persistent cookies: Recognize visitors across sessions to enhance user experience.
      • Retargeting cookies: Track visits for advertising and marketing purposes.

  2. 2. How We Use Your Personal Information?

    With your consent and only as necessary, AuthBox may use your personal information for the following purposes:

    • Maintain your account and membership.
    • Provide customer support.
    • Conduct surveys to improve services.
    • Enhance website functionality and user experience.
    • Detect and protect against fraud and error.
    • Fulfill legal obligations.

  3. 3. How Do We Share Your Personal Data?

    AuthBox may share personal data with third parties acting on our behalf or as required by law. We do not trade, rent, or sell personal information. Sharing scenarios include:

    • Service providers: Third parties may process personal data for hosting, marketing, analytics, or other services.
    • Sale of business: Data may be transferred during mergers, reorganizations, or sales of AuthBox assets.
    • Legal obligations: Data may be shared to comply with legal requirements or defend against fraud.

  4. 4. Where Do We Store Your Personal Data?

    The personal information we collect is stored on cloud servers located in the United States. When data is transferred to another country, it becomes subject to the laws of that country.

  5. 5. How Do We Secure Your Personal Data?

    We use necessary security safeguards to protect personal data against unauthorized access. All personal data is exchanged on secure servers with advanced encryption systems.

  6. 6. How Long Do We Keep Your Personal Data?

    Personal information is retained only as long as necessary for its intended purpose. Information related to accounts is deleted within one year of account closure unless otherwise required by law.

  7. 7. Your Rights With Respect to Personal Data

    Depending on your location, you may have the following rights:

    • Access: Obtain a copy of your personal information.
    • Rectification: Request corrections to inaccurate or outdated data.
    • Opt-out: Withdraw consent for data processing or marketing communications.

    Contact us at legal [at] authbox.com to exercise these rights. We will respond within 30 days.

  8. 8. Contact Us

    For questions or concerns regarding the protection of your personal data, contact us at legal [at] authbox.com. If unresolved, you may file a complaint with your local privacy authority.

  9. 9. Changes to This Privacy Policy

    We may update this policy in accordance with applicable legislation and business practices. Material changes will be highlighted on our website.